Advices

I am a professional, how can I order your materials ?

If you do not yet have a professional account with Régul'Electronique, you can send us a request to open an account by clicking here.

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I am an individual, where can I find a reseller ?

You can consult the map of our resellers in order to get closer to a professional near you.

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I am an individual, my device is broken, can I send it back to you or contact your after-sales service ?

If your device appears to be broken, you should first contact your dealer (or one on our list). Your professional will then contact our after-sales service.
Our after-sales service being reserved for professionals, no troubleshooting will be handled outside of this procedure.

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I am an individual, how can I claim my device's warranty ?

To make use of your guarantee, it is necessary to contact your professional installer. This will then approach our after-sales service.

How does the principle of electrolysis work ?

After slightly salting (NACL) the pool water, a device (= the cell) separates the chlorine (CL) from the salt. A disinfactent is produced, will act and provide for the complete sanitation of the water. It destroys the micro-organisms contained in the water and oxidizes the organic matter brought in by swimmers. Under the effect of the sun's rays, the disinfectant disappears to combine again into salt. The cycle can then repeat itself continuously.

What are the benefits of electrolysis ?

Salt electrolysis for the treatment of swimming pool water has many advantages in everyday life.
The main advantage is to manufacture on site the disinfectant necessary to sanitize the pool. Indeed, salt electrolysis is a water treatment system where the disinfectant (chlorine) is produced independently by the device. Thus, sanitation is done continuously, the water always remains clean. The purchase, transport and storage of chlorinated products (chlorine pebbles, liquid chlorine, etc.) are therefore unnecessary. This therefore makes it an environmentally friendly and economical treatment system. You no longer handle chlorinated products on a daily basis and no longer have to store any in your technical room.
As for salt consumption, it is very low since it is limited to water loss.

Finally, the treatment by salt electrolysis provides significant bathing comfort. No more discolored jerseys and red eyes attacked by chlorine. The skin is protected from irritation and dryness. Slightly salted water has a pleasant taste (7 to 10 times less than sea water).

Can I install an electrolyser on an existing swimming pool ?

Yes, an electrolyser can be installed during construction but also on any existing swimming pool and whatever the coating.

How to choose my electrolysis device ?

The first thing to consider is the size of your pool. Indeed, the volume will determine the necessary power of your chlorinator.
We always recommend keeping a margin of 20% in relation to the volume of the pool. Because if you choose a chlorinator corresponding exactly to the cubic capacity of your pool, you will not be able to increase the level of production in the event of a rise in temperature or heavy use of your pool. In addition, it should be noted that in a hot climate, the performance of a device is reduced by 20%.
On the other hand, choosing an undersized electrolyser will lead to premature wear of your cell, whereas with an electrolyser with a higher cubage, you will prolong the life of your cell.

Then for more comfort and peace of mind, you can choose an electrolyser coupled with pH regulation or redox control. Régul'Electronique offers you a complete range ranging from a simple chlorinator to the most advanced.
To guide you in your choice, you can use our configurator.

Use our configurator

No electrolysis model corresponds to the volume of my pool, which one should I choose ?

We advise you to choose a higher volume (about 20%) compared to the volume of the pool. Because if you choose a chlorinator corresponding exactly to the cubic capacity of your pool, you will not be able to increase the level of production in the event of a rise in temperature or heavy use of your pool. In addition, it should be noted that in a hot climate, the performance of a device is reduced by 20%.
On the other hand, choosing an undersized electrolyser will lead to premature wear of your cell, whereas with an electrolyser with a higher cubage, you will prolong the life of your cell.

Can I install an electrolyser on my swimming pool which is equipped with a roller shutter ?

When the pool is covered by a roller shutter, UV rays no longer have any effect on the water, chlorine accumulates and continues to increase. In order to avoid over-chlorination, Régul'Electronique chlorinators have a rolling wheel detection.
Once the chlorinator is connected to the "electrolysis" auxiliary contact of your roller shutter (see manufacturer's instructions), the chlorinator will detect the position of the shutter and will automatically reduce its production when it is closed in order to avoid overchlorination.
And for even more comfort and safety, you can opt for a chlorinator with integrated redox control (Xsel Redox) or for a chlorinator combined with redox regulation (IDOit coupled with Phredo SPE). Indeed, in the presence of a shutter, the redox control will make it possible to control the chlorine production of the electrolyser. Thus, stopping production when the redox set point is reached will limit over-chlorination. But resuming production below the set point will also avoid under-chlorination and the risk of green water if the shutter remains closed for a long period.

SEE IDOit see salt electrolysers

How much salt does an electrolyser consume ?

When starting up, the salt level must be between 4 and 5 g/l (i.e. 250 kg when starting a 50 m3 pool). Then, the consumption of salt will essentially be limited only to the loss of water during the season (washing of the filter, splashing, etc.) since the principle of electrolysis allows the chlorine once produced to recombine into salt under the effect of the sun's rays.
According to the Federation of Swimming Pool Professionals, a pool must see its water renewed by approximately 30% each year. Therefore, the salt consumption corresponds to this renewed volume of water.

What type of salt should I use ?

We recommend that you only use special swimming pool salt in tablets (purified for salt electrolysis) according to the NF EN16401 salt standard.
If the salt used contains stabilizer, ensure that the level of stabilizer does not exceed 50 mg/l.

With a salt chlorinator, do I need to add any chemicals ?

The electrolysis produces the necessary disinfectant which will act and provide for the sanitation of the pool water.
However, regardless of the type of treatment used to disinfect a swimming pool, it is necessary to stabilize the pH between 7.2 and 7.5 with pH- or pH+. In fact, the water treatment must act effectively and the pool water must not harm the swimmers or the equipment.
To automatically stabilize the pH, you can use automatic pH regulation.

What should I do when starting up (or restarting) my electrolysis ?

• The pH must be between 7.2 and 7.5.
• The TAC must be at least 10°F or 100ppm, if necessary add TAC booster.
• If the water contains stabilizer, the desirable rate is 20 mg/l and should not exceed 50 mg/l.
• The salt level when using a Régul'Electronique chlorinator must be between 4 and 5 g/l. It must be measured before any addition to avoid exceeding the maximum. By starting at 5 g/l, you should not have to add anything if the water loss during the season is limited to the normal 30% loss (splash, filter washings) of the pond volume.
• Pour the contents of the bags of salt directly into the swimming pool, the chlorinator must be stopped.
• Dissolution must be complete before restarting the device.
• If products have to be added manually (pH corrector), they must be dissolved in a bucket or watering can and spread over the surface of the water (never put directly into the skimmer), after stopping the appliance.

How long and when should I use my electrolysis ?

An electrolyser works at the same time as the filtration.
Filtering is extremely important and to be effective, filtration must be carried out during the day when bathers are present and UV rays consume the water treatment.
To find out how long to operate your filtration, refer to the table below:
Water temperature                     Filtration time
16°                                                      8 a.m.
18°                                                      9 a.m.
20°                                                     10 a.m.
22°                                                     11 a.m.
24°                                                     12h
Beyond 24°, you can increase the filtration time, however it is useless to filter at night because the need for water treatment at this time is almost zero.

What is the lifespan of an electrolysis cell ?

Régul'Electronique's professional customers generally note a lifespan of the cell of 5 to 6 seasons, if the conditions of use recommended by Régul'Electronique are respected.
The life of the cell depends on the set power. For example, an undersized electrolyser operating at 100% of its capacity continuously will lead to premature wear of your cell, whereas with an electrolyser with a higher cubic capacity and a lower regulated power, you will prolong the life of your cell.
In addition, the longevity of the cell also depends on the selected operating time.
There is no need to run an electrolyser 24 hours a day. Indeed, operating your chlorinator at night will consume your cell when the need for water treatment at this time is almost zero.
Finally, the life of the cell depends on the characteristics of the water. The TH, pH, TAC, salt, chlorine and stabilizer levels must therefore be checked regularly and adjusted in order to extend the life of the cell.

What should I do to over winter my electrolysis ?

Below a certain temperature, with no more bathers in the pool and all bacteriological development being reduced, the chlorinator can be put into wintering. For this, Régul'Electronique electrolysis have an automatic winter mode function.
Thus, when the water temperature drops to 13°, the production of the electrolyser will be automatically stopped and will resume at 14°.

In the case of pH regulation and with total stoppage of filtration:
    Switch off the electrolyser.
    Clean the cell if necessary.
    Remove the pH probe and keep it in its rubber protection filled with tap water.
    Rinse the entire pH corrector circuit with clean water.
    In the presence of a peristaltic pump, replace the flexible hose of the pump and the non-return valves each season.

If necessary, can I use chlorine products available from my pool specialist even if my pool is equipped with an electrolyser ?

Yes, it is possible to use chlorinated products available from your pool specialist even if your pool is equipped with an electrolyser. Some of these products may contain chlorine stabilizer, however ensure that this stabilizer does not exceed 50 mg/l.

I bought a Régul'Electronique electrolysis several years ago, can I replace the cell ?

Our cells are compatible with all our electrolysis models.
Only our cells make it possible to use all the functionalities of our electrolysers.
Each of the chlorinators has been designed to work with one of our 3 cell models, and vice versa.

Why do we need to regulate the pH ?

It is necessary to regulate the pH, stabilizing it between 7.2 and 7.5. This strengthens the quality of the disinfectant and improves the quality of the water.
Indeed, the higher the pH, the more the effectiveness of chlorine decreases. In addition, a high pH will make the water scaling, which can scale your cell despite self-cleaning.
Conversely, a pH that is too low makes the water corrosive, which will harm your cell and reduce its longevity.
You can free yourself from these weekly constraints of manual measurement and adjustment thanks to automatic pH regulation.

I have an electrolyser. Can I add automatic pH regulation ?

The automatic pH regulation guarantees you quality water and frees you from the weekly constraints of manual measurement and adjustment.
Of course, at any time you can add automatic pH regulation.
If you have opted for an IDOit and have not chosen pH regulation from the outset, you can easily add it using our pH kit.

What is redox ?

The redox gives a measure of the disinfecting power of a swimming pool.
It will make it possible to judge the state of the pool water more or less oxidizing and, depending on its measurement, to trigger or not the addition of disinfectant.
By measuring the redox, we can therefore control the degree of disinfection of the pool water.
If the redox is too low, the bacteria will be eliminated less quickly.
Conversely, a redox potential that is too high can be responsible for overchlorination, which can damage your equipment.

I have a cover, can I install an electrolyser ?

Yes, it is quite possible to install an electrolyser for a swimming pool under cover.
However, in the presence of a shelter, chlorine needs and water renewals being reduced, it is necessary to regulate the production of chlorine in order to avoid overchlorination.
To do this, you need an electrolyser with integrated redox control (Xsel Redox) or an electrolyser combined with redox regulation (IDOit coupled with Phredo SPE). Indeed, this electrolyser will continuously measure the oxidation-reduction potential in order to regulate the production of chlorine. When the redox setpoint is reached, the chlorinator will stop its production in order to avoid overchlorination and thus protect your equipment.

I have an electrolyser. Can I add a redox control ?

Of course, at any time you can add a regulation by redox control. Regulation by redox measurement makes it possible to control the chlorine production of an electrolyser in order to maintain properly disinfected water.It also limits the production of chlorine, in particular under ""closed shutter"", avoiding a risk of overchlorination and thus protecting the equipment.

What should I do if my chlorinator does not produce or does not produce enough chlorine ?

Check that :
• the chlorinator is well powered and does not display any anomalies
• the water temperature is above 13°
• the salt level is greater than 4 g/l
• the production setting is adapted to the use of the swimming pool
• the cell is not scaled up
• that the cell cable is properly connected
• that the filtration time is adapted according to the temperature of the water and the frequentation of the swimming pool
If all these checks are correct and your water is crystal clear then your chlorinator does not seem to have any anomaly. In fact, in the absence of a stabilizer, it is normal to find 0 ppm of chlorine in the hottest summer in the pool because the UV rays being powerful, they quickly recombine the chlorine into salt. The important thing is that all bacteria, germs, algae are completely destroyed during the passage of water in the cell. Hence the importance of the quality of the filtration and the operating time. It is useless to absolutely want 1 or 2 ppm of chlorine as with the use of chlorine tablets, it only wears out the cell prematurely.